FAA FASHION – Refund and Return Policy
1. Returns:
- We accept returns within [number of days, 30 days] from the date of purchase.
- To be eligible for a return, the item must be unused and in the same condition as received. It must also be in the original packaging.
2. Refunds:
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days 5-7 business days].
3. Exchanges:
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [contact@faafashion.com].
4. Shipping Costs:
- Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item.
5. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us within [48 hours] of receiving the product. We will provide instructions on how to proceed.
6. Non-Returnable Items:
- Certain items are non-returnable, including [list any specific items or categories that cannot be returned].
7. How to Initiate a Return:
- To initiate a return, please contact us at [contact@faafashion.com] with your order number and details about the product you would like to return.
8. Cancellation of Orders:
- Orders cannot be canceled once they have been processed. Please review your order carefully before confirming your purchase.
9. Contact Information:
- For questions or concerns regarding our Refund and Return Policy, please contact us at [contact@faafashion.com].
Last Updated: 24/12/23